Contact Us

Contact Us

For help with frequently asked questions please visit our General Help & Support section prior to contacting us. If you still need help, email us at service@rebatesme.com and our customer service staff will get back to you as soon as possible.
Are you a retailer interested in growing your sales through our proven revenue channel? We are ready to discuss business opportunities with merchants looking to build loyal, lucrative relationships with their customers while increasing their revenue and driving up sales. Please email us at business@rebatesme.com.

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    • Why was my order inquiry rejected?

      The most common reasons of an inquiry being rejected are listed below: Transaction Referred by Another Affiliate/Publisher Credited to Other Channel Non-Commissionable Coupon Code Used Order Cancelled Not Last Referred Click Can not Locate OID/OID ...

    • My PayPal payment was denied. What should I do?

      This may have happened because your payment method information is invalid or your order for your cash back updated. If you cannot identify the issue, please "contact us". If this is the first time receiving money in your PayPal account, you will need ...

    • How long will it take to receive my money?

      We will confirm your payment information within 2 business days. You will receive your money in 48 hours for PayPal and within one week for a credit card. If you haven't received your money within one week, please contact us immediately.

    • Why isn't my Gift Card working?

      Please make sure you've entered the Gift Card information from your RebatesMe account and double check the brand's redemption details to ensure the card can be redeemed in the way you're attempting. If you still cannot redeem your Gift Card or if ...

    • When will I get the cash back after I ordered?

      It typically takes 1-7 days for your cash back to appear in your RebatesMe account. Some merchants, however, can take as long as 20 days to notify us of your purchase. As soon as the store confirms your order, RebatesMe will email you to let you know ...