I completed a game offer but didn’t receive cashback. What should I do?

I completed a game offer but didn’t receive cashback. What should I do?

Before submitting a support request:

· Verify you’ve completed the required milestone.

· Check the offer’s tracking and payout timeline.

· Confirm the game appears in My Games.

If everything looks correct and you’re still missing cashback:

1. Go to My Games.

2. Select the affected game.

3. Tap Report a Problem.

4. Submit your support request.


    • Related Articles

    • Can I earn cashback for a game I’ve already installed or played?

      No. Play & Earn offers are available to new players only. If the game has previously been installed on your device or you’ve played it before, you won’t be eligible for cashback.
    • When will my cashback appear?

      Tracking times vary by game. Some games begin tracking within a few hours, while other may take up to 24 hours to appear in My Games. Cashback my initially appear as Pending before becoming available to redeem. Refer to offer details for the expected ...
    • Why isn’t my game not tracking?

      Most tracking issues are caused by device settings or installing the game incorrectly. Before installing a game: · Update the latest version of the RebatesMe app. · Make sure your device is connected to the internet. · Always install the game by ...
    • Are games available for both Android and iOS?

      Yes. Each game displays the supported device(s) on the game tile. Before installing a game, make sure you have selected the correct device: · Android · iPhone · iPad your device must match the game offer to earn cashback.
    • Why can't I withdraw even though I have cashback in my account?

      If all your cashback comes from CPC (click-based) merchants, these are categorized as "Click Bonuses", not "Cash Backs". For first-time withdrawals, the system requires at least $0.01 Cash Back. Note:Click Bonus is not Cash Back. To earn Cash Back ...