You can add a Missing Cash Back inquiry if your Cash Back hasn’t been confirmed within 7 days. Please click the “Add Missing Cash Back Inquiry” button below, fill out the information, and submit it. You can also click here to see your
Missing Cash Back Inquiry History.
All Missing Cash Back Inquiries must be made within 90 days of the purchase date. We are unable to start an investigation with a retailer once 90 days have passed from the order date. Please note that Travel Cash Back can be an exception to this rule.