Missing Cashback Inquiry

Missing Cashback Inquiry

When can I add a Missing Cashback inquiry?

You can add a Missing Cashback inquiry if your cashback hasn’t been confirmed within 7 days. Please click the “Add Missing Cashback Inquiry” button below, fill out the information, and submit it. You can also click here to see your Missing Cashback Inquiry History.

Which stores do not allow order inquiries?

Most merchants allow order inquiries if your order is not confirmed after 7 days. Some merchants like eEbay, Amazon, Gymboree don't allow inquiries. Please check the merchant page for this before ordering.

Can I add an order inquiry if i didn't use RebatesMe to click to the website I ordered from?

No. The merchant will track your orders via cookies. We will also track all the records. If you didn't first click the link to shop from RebatesMe, it means you haven't ordered using RebatesMe. Please click from RebatesMe for every order, even when you need to order several times with one merchant.

How long until I hear back regarding my order inquiry?

In general, it may take around 30 days for merchant to respond to report back to us. Some merchants may be a little longer. But be assured that your order status will be updated right when we hear from the merchant.

Why was my order inquiry rejected?

The most common reasons of an inquiry being rejected are listed below: 
 Transaction Referred by Another Affiliate/Publisher 
 Credited to Other Channel 
 Non-Commissionable Coupon Code Used 
 Order Cancelled 
 Not Last Referred Click 
 Can not Locate OID/OID Invalid 
 Non-Commissionable 
 Please Contact Us if you believe there is an error.

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